A real route to the people behind FVeda.
Support, billing, privacy, corrections, and partnerships all begin at one monitored address.
Product and account support
Email support@fveda.site for sign-in problems, synced data, lessons, the simulator, or general product questions. Include the page you were using and what you expected to happen. Never email a password, card number, bank statement, or other sensitive financial document.
Billing and privacy
For subscription or billing questions, email support@fveda.site from the address on your FVeda account. Paddle is the merchant of record and handles card details directly; FVeda cannot see a full card number.
Use the same address for access, correction, or deletion requests involving your personal data. State that the message is a privacy request so it can be handled correctly.
Corrections and sources
If a lesson or guide appears inaccurate, send the page URL, the sentence in question, and a primary source when possible. Material corrections are reflected in the guide's reviewed date. The Editorial Policy explains the full process.
Programs and pilots for organisations
Universities, youth organisations, employers, and financial institutions can email support@fveda.site about a private FVeda program or a small pilot. Include your organisation, who the learners are, roughly how many, your preferred timing, and what learners should be able to do by the end. Please do not send learners' personal details. FVeda will confirm whether the current product fits before any group is set up; the organisations page describes what a pilot includes.
Most messages receive a reply within two business days.
How corrections are handled →